• Shaun Bateman

SMART-Q queue-management system from EM is ideal for Level 3




Businesses that anticipate to resume operations under Level 3 of the lockdown in South Africa face the challenge of not only complying with social-distancing regulations but ensuring that proper customer-flow management is in place. An innovative solution called SMART-Q from Italian visual and acoustic signalling device leader Sirena is available exclusively from leading supplier ElectroMechanica (EM).

SMART-Q is a luminous acoustic signalling device for queue management. Its configuration consists of a steady green light with a ‘beep’ sound and a flashing red light mounted on an extension and support base. It is operated by means of a battery in the base, or by 230Vac mains power. Battery power allows for eight hours of continuous operation.


Two modes of operation are available: In automatic mode, the duration of the green-light period can be selected from two to 12 seconds. In manual mode, a simple remote control is used to change from green to red and then back again, all at the press of a button.

SMART-Q is the ideal solution for businesses looking to reopen and ensure that they remain accessible, while at the same time adhering to all regulations in terms of the Covid-19 pandemic. It allows for effective and safe crowd management without any additional staff.


Convenient and easy-to-use, it empowers a business owner to decide when the next customer can enter, simply by clicking on the remote-control button for the green light, or by setting a predetermined interval in automatic mode when there are many customers. This enhances the safety of both employees and customers.


Sirena has been designing, developing, and producing top-quality audible and visual signalling devices for the past 40 years, with over 200 customers in 70 countries. A commitment to research and development ensures constantly updated solutions to meet specific customer requirements.


Product ranges include MLINE modular and multifunctional signalling devices for industry, TLine industrial traffic lights for access control, TWS signal beacons for the packaging industry, and SIR-Touch 120dB electronic sirens for industrial sites.


For a video about the SMART-Q queue-management system from Sirena, click on https://youtu.be/2wGi6dn6-lY.

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